Yahoo News This is how you can get rid of delivery charges on Deliveroo
Deliveroo has launched a new paid-for subscription for just some of its members, as an exclusive ‘invite only’ service. The new tier, known as Plus Diamond, has been rolled out to give customers more value for their money, a much-improved service and some exclusive perks.
It has also revamped its existing paid-for subscription, Plus Gold, which gives customers extra benefits such as ten per cent credit back on every eligible order over £30. This tier is currently priced at £7.99 per month.
For Deliveroo’s top customers, they will be invited to join Plus Diamond, which launched last month in the UK. Plus Diamond is priced at £19.99, but you’ll have to be one of the lucky chosen ones to reap the benefits.
So what’s included? For starters, the new tier will see delivery charges vanish, with members getting Free Priority Delivery one every eligible order.
Deliveroo will also be treating Plus Diamond members to members-only experiences, such as invite-only events, and exclusive restaurants and shops. Currently, the Plus Diamond exclusive restaurants and shops include Hedonism Wines, Mayfair; The Black Farmer Farm Shop, Brixton; and Vori Greek Kitchen, Notting Hill - with more to come.
The new subscription also includes On-Time Promise, which will give your full order value back as credit if it arrives over ten minutes late, and a Dedicated customer care service with a direct line to premium care agents.
There are some changes to be aware of too, with the introduction of extended delivery fee for long distance partners. With some of Deliveroo’s partners being a little out of the way, it will now be charging all of our customers a small extended delivery fee, so these ‘long distance’ orders will no longer be eligible for free delivery, but will be discounted for Plus customers.
Deliveroo Plus Gold benefits
New ten per cent Credit Back - Earn ten per cent credit back on eligible delivery orders above £30.
On-Time Promise - Claim £5 back as credit if your order arrives later than expected.
Minimum spend at restaurants and stores - We are increasing the minimum spend for orders from grocers and stores from £10 to £15. The minimum spend for restaurants will stay at £10.
Discounted service fees - Gold members won’t pay a service fee higher than £1.49, on any eligible order.
Access exclusive offers, exclusively for Plus customers - Including special discounts, offers and free items from local favourites.
Save even more with Plus rewards - Plus members get even more value from Rewards - by placing three orders over £15 at a participating restaurant, they get £8 off their next order at the same restaurant.
Deliveroo Plus Diamond benefits
Members with Plus Diamond will have all Plus Gold benefits.
Free Priority Delivery on every eligible order.
Members-only Experiences; invite-only events, and exclusive restaurants and shops.
On-Time Promise giving your full order value back as credit if it arrives over ten minutes late.
Dedicated customer care with a direct line to premium care agents.
